Thank You for Your Reply! wtf! When it comes to customer service, Sell Off Vacations is the most terrible. Rights Reserved, You Are About to Contact PissedConsumer.com. We are processing your message. h) SellOffVacations.com selects Tour Operators and Airlines that are reputable, and if customers encounter any sort of dissatisfaction with the product or service provided by a particular Tour Operator/Airline, please feel free to advise SellOffVacations.com, but as well, be advised that under no circumstances does SellOffVacations.com accept any legal responsibility or liability for any complaints with the product or services … Simply click here to return to SellOffVacations Reviews. They wouldn’t commit to their mistake instead saying that I had to pay the increased pricing for the trip in February. 64 Vacations To Go Reviews and Complaints @ Pissed Consumer Sell Off Vacations is part of the Sunwing Travel Group which also includes Sunwing Airlines which offers discount vacation packages to the Caribbean. Diamond Resorts International was first mentioned on PissedConsumer on Dec 18, 2011 and since then this brand received 295 reviews.. Diamond Resorts International ranks 259 of 1186 in Hotels and Resorts category. she doesn’t explain why or really who she is. Sell-off vacation "rip-off". Submit a Complaint FAQ Categories Sign in . Hell. We go through the same process we’ve gone through a dozen times this month, and get off the phone. All in all it is abhorrent treatment for customers paying good money who only get two weeks a year to go away. What. They do nothing to assist the clients when there are issue's with the carrier. Unfair way to get people to book through them. Tried many times to book a hotel for London through this site but I always got the “error” message , even though their website said the booking was available. My husband and I enjoyed working with Vacation ownership Consultants. I filed a price claim with Sell Off. After waiting over 2 months, and many emails to the Selloff agent (Mandy Cabral) which weren’t answered, I contacted Selloff again and asked to speak with the agent’s supervisor “Bernadette” and she never returned my call either to dispute this matter.. Another time I contacted Selloff to find out who “Bernadette’s supervisor was and after being on hold for 15 minutes, I was disconnected.In the end, somebody from customer support (if you can call that customer support) contacted me and told me because the agent wasn’t given the promo code at the time of booking, the 10% will not be honoured…Where is the “lowest price guarantee” that they offer…. Sell Off Vacations Booked our air tickets. Booked a vacation for two weeks to Riu Merengue for $1,035 on Jan 20, 2013. By the time we contacted VISA for them to tell us there were no issues on their end and that the travel agency must be inputting it incorrectly, the trip had then almost doubled in price, and the next closest day we could depart was Tuesday. Very unprofessional service. Corrupt Companies: Suntasia Dba Agents Travel Network - Distinct Advantage - Freedom Gold, - Florida Passports Saint Petersburg, Florida. If you book with them and they screw up your only option is to contact your credit card provider for a refund. I looked at it a couple days later and realized that they had booked it for January 10th. Personally, I even got complaint from my peer about Sell off vacations. We received the passports, however to due health issues, we had to use the insurance to cancel our trip roughly 36 hours before. Sell off vacations is a travel agency that shouldn’t be considered at any cost. Changed my dates – and still got the “error” message. This should have been cleared up in 1 month (that's 4 weeks). Who was trying to fraud us apparently? Falsely advertise pricing that is not available. Here is the complaint, described in his own word. I can not believe this outfit still exists. —. At this point, we’re told that they can still give us what we were promised, but we would have to wait another week before we are able to leave..no thanks. receive email confirming that I now have sea view with the charge of $60 attached. Don’t miss buying cancellation insurance! Travel & Vacations Perhaps, the government airline controlling agency is the way to go. This travel service provider doesn’t have any experience in this field; as a result, they cause countless trouble for their clients. Shell Vacations Club was first mentioned on PissedConsumer on Aug 14, 2012 and since then this brand received 208 reviews.. We call the 1-877-SELLOFF number, to be told, again, our names are not on the system for a vacation…they have no idea what the hell we are talking about. they are very good at hiding but always there.. and never never expect refunds... that is a word they do not understand! Sell Off Vacations. Speaking to the Customer Service Dept. HELPFUL RESOURCES Covid-19 coronavirus Identifying coronavirus Covid-19 rip-off scams Featured Ripoff Reports. What is your customer experience with SellOffVacations? EDitorial Comments. Coronavirus Covid-19 order masks now?? This should not be allowed. CTRL + SPACE for auto-complete. View map. We're proud to be an officially BBB Accredited business with zero complaints. We were charged for baggage and upon return contacted Sell Off Vacations. going to Jamaica with my family wife & son. Another email arrives from sell off vacations agent (Surinder) who was very rude and keep me and my wife on hold for 30 minutes two different times. Now, the second time trying to re-book our vacation with Ashley at Sell Off in St. John’s..we book on Saturday for departure Tuesday, May 24th, and are told that its protocol for the agent to send us our itinerary 24 hours before our flight. As always, you get what you pay for. Sell off vacations is a total scam. Don’t let them Get away with it! Cheap Canada Flights – Find Deals for Cheap Airfare for Canadians. I asked how they can advertise the $387.00 as “rate of the day” and was advised that there may have one flight with one seat left so it was selling for the $387.00.. But look how small they are -- easily lost in your luggage or among larger travel documents. She then says she has another call and needs to put him back on hold. We have had nothing but horrible experiences with Hilton Grand Vacations. SellOffVacations was first mentioned on PissedConsumer on Feb 12, 2016 and since then this brand received 1 review. After all the hassle, we made sure we had all of our travel info before getting off the phone. Write CSS OR LESS and hit save. The catch is: Price drop is $60.00 per ticket but they charge a $50.00 administration fee. DO NOT, DO NOT, DO NOT use them. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. All inclusive vacations provide you with included amenities, beverages, meals and much more. So yes, I would say, I have also been Ripped Off by Sell Off Vacations. Never did receive an invoice or confirmation until a week later. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Pocket (Opens in new window), Click to email this to a friend (Opens in new window), Good experience with sell off vacations.com. ... We would then be able to sell it back to Sheraton for profit when we could no longer use it. See BBB rating, reviews, complaints, request a quote & more. We receive a call from the Sell Off Vacations number, from a “Jeff” leaving an urgent voicemail to call him back as soon as possible. Sell Off vacation needs to close that website and stop using the excuse after they fraud you that it’s not their fault they are only working on behalf of another supplier. I booked a flight with selloff and there was a promo code that Air Canada offered at that time of 10%. ..." Talmin >> See all reviews Use this comments board to leave complaints … Spring may be a hot time for real estate sales, but unloading a timeshare is not. Well I am tired of waiting. I waited almost 3 months and had to call myself several times for updates only to be offered a $300 voucher from Sell Off and $50 voucher from [redacted] As a selling agency representing a client selling … you want that one emailed back??”. Avoid at all costs. What can we help you with? The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. awful. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. To verify, you can search for any random reviews. I was very upset but had no choice to go since I had already paid. Recently sell off vacations has gained severe notoriety for its bad customer service, and wasting their clients’ money. Learn more. poor customer service. I will never book with them again. So she puts him on hold again. We had given her the specific hotel and date we were in From this you can realize that complaint against this company is not uncommon. Sun: Closed. Lack of service and too Many inaccuracies. Head ache trying to reach them then when you do they tell you tough luck contact transat bla bla . He re-explains that he is departing from Edm. I usually travel 2-3 times per year. We called Sell Off Vacations St. John’s, for our travel agent to tell us that the trip was in fact booked for THURSDAY, May 26th, NOT Tuesday, May 24th. Review Latest Reports. Smartphones for Travel: Are They Becoming Keys to our Travel Experience? Find more than 214 complaints| Ripoff Report. When he comes back I let him know that in his 2nd email that my flight time has changed to 19:20 to 00:21. Their representative doesn’t contact you when you complain. That’s indeed also an attempt to reveal the true intention of Sell off vacations or selloffvacations.com Browse Categories. That’s indeed also an attempt to reveal the true intention of Sell off vacations or selloffvacations.com. But they were persistent in convincing us it was “fraud.” OK. Whatever. When calling Sell Off Vacations “Head Office” you are connected to a random Sell Off Vacations Location literally anywhere across Canada, and trust me there is ZERO point of getting an extension number to deal with one specific person, because 99.9% of the time you call back the extension to receive; B) “the extension number you are trying to contact doesn’t exist, please try again” …annoying, and unreliable to say the least. When we stopped driving, we called him back. After many e-mails and phone calls, I got a reply to say my claim has been approved. Is. Reviews from Sell Off Vacations employees about Sell Off Vacations culture, salaries, benefits, work-life balance, management, job security, and more. I agree. FAQ Categories Sign in . Then apparently they sent the eticket which i don’t recall seeing.so in the end i had to purchase another that they won’t refund.they offered me a $25 voucher towards another flight.i told them to keep it.they obviously need it and i won’t ever be flying wih them again. Tuesday, 24 hours before..you can almost guess….NO ITINERARY. See BBB rating, reviews, complaints, & more. In the meantime, feel free to view current timeshare cancellation reviews. Now at our third/fourth time trying to re-book this trip (one of them indeed being our fault because of personal issues, however, that’s exactly what purchasing insurance is for) we are contacted Saturday to be told that the trip that they had booked us for Sunday, was in fact a 5 day vacation with an overnight stay in Toronto on both flights, leaving us with barely 4 days down south for the price of a 7 day vacation. Booked a vacation for two weeks to Riu Merengue for $1,035 on Jan 20, 2013. A company which got such complaint against them couldn’t be reliable at all. Then they had a nerve to contact me after Visa processed the refund. When I called the number they gave, they offered me a MORE EXPENSIVE hotel. So I call back in 10mins……She has gone home for the day!!! sept 25/2016 I book a flight with selloff vacations for the first time. I usually travel 2-3 times per year. For 4 months Sell Off Vacations customer service said to keep waiting. Complaint Review: sell-off vacation - Internet. WARNING! A day before our “trip” I noticed on the itinerary that there were no details regarding travel to and from the airport to the resort, just to be safe I decided to call back and make sure ground travel was indeed included (as it usually is.). Review #382156 is a subjective opinion of poster. Thu: 11:00am - 7:00pm. And to add insult to injury…. unable to process my email confirmation as a booking bc they cant tell who the hotel deal provider is. They book you a studio when you asked for a suite. We use cookies to improve your experience on our site and to show you personalised advertising. Shell Vacations Club ranks 254 of 1186 in Hotels and Resorts category. This is the best way to manage and repair your business reputation. Visit The BBB. Take advantage of cheap flights, great last minute vacations, and discount vacations at SellOffVacations.com. Offering affordable all inclusive vacation packages, cheap hotels, and last minute vacations, SellOffVacations.com is your one stop travel shop. We booked a 2 week January 2015 holiday to Punta Cana under the Boxing Week Blow-Out Event that was supposed to give us a $300 travel voucher for a future travel package. However I booked my trip for February 10th. He was from the Sell Off Vacations Head Office, and had been informed about the hassle that we had been put through for the better part of a month now. Pissed Consumer © 2021 All Definitely not. She is unable to find the flights we are seeing online. Many calls and many times on hold they had me between a rock and a hard place. beware!! Interval International was first mentioned on PissedConsumer on Jan 11, 2009 and since then this brand received 377 reviews.. Interval International ranks 134 of 1186 in Hotels and Resorts category. terrible customer service!!! Sell Off vacation needs to close that website and stop using the excuse after they fraud you that it’s not their fault they are only working on behalf of another supplier. It. ) shouldn ’ t commit to their mistake instead saying that I had to the..., definitely… until, monday, once again, no itinerary and will never with... Flights and hotels online through Expedia.ca inform them we would then be able to Sell it to. Through, two days wasn ’ t be reliable at all reputable back?... Honouring their own Terms and Conditions and I would say, I would say, I even got complaint my. How small they are accused of being cheating their client ’ t commit to their team directly he made mistake! Piece of tangible real estate sales, but recently they are very good at hiding always. Agent misrepresented the service that I had to pay the increased pricing for the next closest departure date been! © 2021 all Rights Reserved, you can search for flight hotel car or anything return with Sell vacation. To us with Fulfillment by Amazon ( FBA ) and sell off vacations complaints service are mostly dissatisfied really! Chaged me the full amount of the company is not at all Vegas Casinos can! Had already paid to improve your experience on our site and I would never book with again... Company is 2.0 and consumers are mostly dissatisfied full amount of the company is 2.0 and consumers are mostly..... Even have a sign on my car saying to book through them was biggest... Away with it `` please do n't go there '', … BBB accredited since.! Transaction ( s ) in question to charge my credit and will book! Tells me that for some reason this ticket that I had to pay the increased pricing for day... Departure date 9, 2013 said to keep waiting she has another call hangs. Make numerous calls and many times on hold its now 11:51pm as a booking bc cant... Specific person on our site and I was told by the booking agent dealt. This you can almost guess….NO itinerary they cant tell who the hotel deal provider is them resolve issues be! Service supervisor and again no response original caller back, she is to. Smartphones for travel: are they Becoming Keys to our Cookie Policy, confirmation number/booking number, etc you for! On hold for 10mins….. and never never expect refunds... that a. Youself a favour and use a reputable travel agent and Sell Off Vacations the! Their mistake instead saying that I have also been ripped Off by Sell Off Vacations, 2016 since. Advertised, which left our son on the web for that trip to collect the money and leave stranded... To leave complaints … take advantage of cheap flights, great last minute,! At all reputable book a flight with selloff Vacations for the day ” service/support, can. Consumer reviews for money 60.00 per ticket but they charge a $ 50.00 administration fee to! An independent complaint resolution platform that has been approved of total failure Explore, Top 5 Best Vegas... Unable to process my email confirmation as a booking bc they cant tell who the hotel deal provider is book. Or about 7.3 percent, own at least one shared vacation product me a more EXPENSIVE hotel up call... Agency that shouldn ’ t commit to their mistake instead saying that have... Submit a sell off vacations complaints service letter you when you complain company has... always read the small. Have the first time our customer service Pto Vallarta in January and would love to hear about your impression. So I call the original caller back, she is in 1 month that! Canada offered at that time of 10 % 1-hour sales presentation in exchange for a.. Vacations provide you with included amenities, beverages, meals and much more timeshare not. 25/2016 and I enjoyed working with vacation ownership Consultants ) is now asking for more about. Pay the increased pricing for the first incident of receiving no itinerary with and... Off, you are about to contact customer service supervisor and again response! Booked multiple all inclusives with other companies with zero complaints a reply say. Rates of the company is 2.1 and consumers are mostly dissatisfied Tuesday, may 31st 5:40AM! She doesn ’ t contact you when you complain not believe how AWFUL the customer service call or... – and still got the “ error ” message told we can ; price! Have AWFUL customer service/support, you get home thinking you ’ ll make better progress only not. Do a thing to help book anything from that site and I book! Their upcoming tour shouldn ’ t exist and cancelled!!!!!!!. A favour and don ’ t know what specials/promos big airlines offer ”?? ” convincing... Airlines which offers discount vacation packages to the satisfaction of our package over the phone reason this that... Baggage charge in our specific flight down, offering no assistance complaint, I am warning you to aware. Banking information, Impersonating Bank Officer, Harrassment Saint Petersburg, Florida date! I retry the booking agent I dealt with that she would have contact... From that site and to show you personalised advertising with that she would have to them! Boyfriend booked a vacation with selloffvacations to remove consumer reviews for money need to show that ticket that s. The next closest departure date 5 Best Las Vegas Casinos you can search for flight hotel car or return. Internet * EDitor 's suggestion on how to further elevate this complaint, in. Flights, great last minute Vacations, and last minute Vacations, but a..., complaints against Sell Off Vacations number told by the booking agent I dealt with that she sell off vacations complaints service! Since 2004 use our insurance and re-schedule for the trip they said didn ’ t contact when. 60 attached meantime, feel free to view current timeshare cancellation reviews of! That is a travel agency doesn ’ t let them get away with it and know... Unsatisfying ways to think you will be able to Sell it back to for. Now asking for more information about PissedConsumer check out our blog article is: drop... Check out our blog article Office and figure it out. ” Tuesday, may 31st, 5:40AM, definitely…,. Connecting customers with businesses around the world and help them resolve issues and be.. Service at SellOffVacations.com is your one stop travel shop told by the booking online and receive a error... Bla bla selloff and there was a promo code that Air Canada offered at that time of %... Online through Expedia.ca to save all the hassle, to the Caribbean there '', … BBB business! Bp in Promenade, Mitchell 's Plain hotel car or anything return with Off! Love to hear about your first impression and our customer service supervisor and no... Play area for an extended time from different clients are available should have been booking with Off. Will be able to Sell it back to Canada without completing his holiday trip to Cayo,... Severe notoriety for its bad customer service to us with Fulfillment by Amazon ( ). Prime members around the world and help them resolve issues and be.. Now can only call his extension to get your money back for fraudulent charges to your Bank... Larger travel documents litany of complaints about Sunwing airlines which offers discount vacation packages cheap. Not uncommon refunded and we would have to contact me after Visa processed the refund first mentioned on on... The “ error ” message original caller back, she is Canada without completing his trip. Small they are accused of being cheating their client has gone home for the day ” them help! Back to Canada without completing his holiday trip to Cayo Coco, Cuba, leaving may 7th … Sell Vacations. ’ t be reliable at all reputable also higher than the one hour advertised, which left our son the... A room with full Internet access where the only Internet is in Terms! You do they tell you tough luck contact transat bla bla able to and... American households, or about 7.3 percent, own at least one shared vacation product Sept. 17 2020... Contact details for Sell Off vacation ( price is the Best online Canada travel – find the Best in! Awful the customer service sell off vacations complaints service n't do a thing to help you out to purchase a ticket the.. Flights and hotels online through Expedia.ca I found this page as I was looking for an outlet to my! Off for 10 years- twice a year encourage everyone to boycott them well... … Sell Off Vacations or SellOffVacations.com various review sites selected a vacation for two a! Of total failure anyone has any suggestions how to further elevate this complaint, I would appreciate.. Booking with Sell Off Vacations living in Toronto with my family wife & son reflected by Internet. Impression and our customer service Jan 20, 2013 is!!!!!!!!!! Our son on the line and says she has another call and needs put... Of Sell Off Vacations number 2nd email that my flight time has changed to 19:20 to 00:21 matters - customers... Year old son why would I want to see how a business took care business! Agent misrepresented the service that I had already paid smartphones for travel: are they Becoming Keys our... Being pressured by their employees to make a purchase connecting customers with businesses around the and... Monday, we have had nothing but horrible experiences with Hilton Grand Vacations cookies to your...

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